About Premier Plumbing Services

Our Story

Founded in 1995, Premier Plumbing Services has been providing exceptional plumbing solutions to residential and commercial customers for over 25 years. What started as a small family business has grown into one of the most trusted plumbing companies in the region. Our founders, James and Elizabeth Reynolds, began with just a single truck and a commitment to honest, quality service at fair prices—principles that continue to guide our company today. Through economic ups and downs, we've maintained our dedication to excellence and expanded our team to serve a growing customer base across multiple counties.

Our commitment to quality workmanship, fair pricing, and outstanding customer service has allowed us to build long-lasting relationships with thousands of satisfied customers. We take pride in the fact that much of our business comes from repeat customers and referrals—a testament to the trust we've established in the community. Over the years, we've adapted to changing technologies and customer needs, continually investing in training and equipment to ensure we remain at the forefront of the plumbing industry while maintaining the personal touch that has defined our business from day one.

Our Team

At Premier Plumbing Services, we employ only the most skilled and experienced plumbers. Our technicians are:

  • Licensed and fully insured
  • Background-checked and drug-tested
  • Continuously trained on the latest plumbing technologies
  • Committed to providing exceptional service

From our office staff to our field technicians, every member of our team is dedicated to ensuring your complete satisfaction. Our hiring process is rigorous, typically selecting only one out of every fifteen applicants who meet our stringent requirements for experience, technical knowledge, and customer service skills. Each technician undergoes extensive in-house training beyond their formal certifications, mastering our specific procedures and high standards before working independently. Many of our plumbers have been with the company for over a decade, building relationships with customers and gaining intimate knowledge of the unique plumbing challenges in our service area. This combination of technical expertise and local experience allows us to diagnose and solve problems more efficiently than most of our competitors.

Our Values

At Premier Plumbing Services, we believe in:

  • Integrity: We're honest and transparent in everything we do, from pricing to recommendations.
  • Quality: We use only high-quality materials and never cut corners on our work.
  • Reliability: We arrive on time, work efficiently, and stand behind our services.
  • Respect: We treat your home or business with the utmost care and leave the work area cleaner than we found it.

These values aren't just words on our website—they're the guiding principles that inform every decision we make as a company. We understand that inviting someone into your home or business requires trust, and we work diligently to earn and maintain that trust through every interaction. Our transparent pricing means you'll never experience surprise charges or hidden fees. Our technicians are trained to explain issues clearly, present all available options, and help you make informed decisions about your plumbing needs. We stand behind our workmanship with industry-leading warranties, and if you're ever less than completely satisfied with our service, we'll make it right—guaranteed.

Our Qualifications

Premier Plumbing Services is proud to be:

  • Licensed in all service areas (License #: PL12345)
  • Fully insured with comprehensive liability coverage
  • A+ rated by the Better Business Bureau
  • Members of the National Association of Plumbing-Heating-Cooling Contractors

Our company maintains all required local, state, and federal certifications, with regular renewals and updates as regulations change. We carry extensive insurance coverage that exceeds industry standards, providing peace of mind to both our team members and our customers. Our technicians hold specialized certifications in areas such as backflow prevention, water heater installation, and commercial plumbing systems. We're particularly proud of our perfect safety record maintained over the past decade, reflecting our commitment to proper training and adherence to all safety protocols. As active members of multiple professional organizations, we stay current with the latest industry developments, code changes, and technological innovations.

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